Nowadays, remote maintenance and technical assistance is of the utmost importance.
Using our software and hardware we can monitor the equipment remotely, and be forewarned of its state and possible critical alarms, view a list of past anomalies and issue commands and orders. In this manner we can reduce the waiting period usually associated with repair and maintenance operations. As well as assuring the maximum continuity and reliability of the power supply we maintain a minimum stoppage time.
By modem, internet/email, sms or even by telephone or cell phone, our machines can communicate with the maintenance manager or our technical assistance center (CAT - CTEL), swiftly reporting all the alarms and allowing the critical decision making to be conducted in the appropriate timing remotely and in real-time.